Leveraging communication and building culture at Indian River State College


How might we communicate and build our culture?


Four-pronged effort: 

  • Addressed concerns or uncertainty directly
  • Instituted a six-to-nine month inspirational leadership academy that all supervisors attended at least once
  • Gained buy-in across campus, with a focus on faculty
  • Delivered training and cross-training across departments
  • Shared results through a mix of channels (e.g., individual meetings, departmental meetings)


Indian River now has a strong foundation in change-management approaches; these robust practices allow for empowered shared governance.

Ready to take action?


Brainstorming prompts for you and your team to consider

Learn more about communications & engagement from our research