Merging admissions, academic services and student affairs has supported UCF to drive student success


How might we merge and centralize functions to drive student success?


In 1998, UCF merged Enrollment and Academic Services with Student Affairs to become The Division of Student Development and Enrollment Services (SDES). The SDES focuses on functions ranging from admissions, outreach, registrar, and financial aid to orientation, student engagement and success interventions, and first-year advising.


The merger provided a clear point of responsibility for student success outcomes and enabled SDES to be better equipped to focus on the full student lifecycle, including:

  • A more comprehensive enrollment approach
  • A heavier emphasis on first-year interventions
  • Ensuring the availability of classes for first-year students by having the registrar function within SDES

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Learn more about a student-focused operating model from our research




Pell Recipients


Students of Color


Net cost of Attendance

$22,849 (in-state)